[07 Sep - 19 Oct 2019] - PoetBay's at a major crossroad (Community discussion | Update 7)

 

19 October 2019

 

Hi everyone,

We don't like to have to say this, but we had unexpected and time-consuming days in our personal lives this past week (bureaucratic lunacy of the immigration process a main preoccupation, for those interested to know).  So this prevented us from carrying on with our plans for the week concerning the PB fixes/the move.  We're really disappointed and we apologize for all of this. 

This setback doesn't mean that we won't keep on... just at the moment of this current update, we don't have the promised information about the move in particular because we couldn't do all we needed to do this week to determine that. 

We've had to offset our schedule for now, but as soon as we're able to get it back on track (a few days), we'll be in the position to finally give all of the details about the move itself.  As it stands, things are still looking positive.

We'll be back with the details for the move by next weekend...

Isabelle 

 

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13 Oct 2019

 

Answer to your comments in the comment section below.

 

Isabelle

 

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12 Oct 2019

 

Hi everyone,

The good news is that this last week we acquired our new server.  So we will be doing the preparation and setting up this week to make sure that by 31 Oct, it will be ready. 

 

The not-so-great, in our fatigue, we miscalculated how much we have left to fix before being able to say that we fixed all of the core functionalities of our website.  So we have to confirm now that we will have to move to the new server with some parts of the website not fully working yet. 

That being said though, the main core functionalities of the website, such as writing & publishing texts, writing comments and sending private messages will all be functional.  We'll unfortunately have to fix the other things while we're back online on the new server.  Not what we were hoping for, but we won't have the choice.  We're very sorry about that.

This week we managed to fix Private Messages, Exhibitions, Bookmarks.  We're working on sending emails from our site and updating our website maintenance scripts, Sign up, Search, Forum, PayPal, Challenges (make more user friendly), as well as the Editors' dashboard.  We're also creating web page messages explaining that the sections not working are being worked on.  It's going well but the workload is still important.

By next update, we'll be able to provide more definitive details pertaining to the website's move.

We'll be back with more soon...

Isabelle

 

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05 Oct 2019

 

Hi everyone,


Ok, we won't lay out all of the work we've done this week because the list is much longer, but we've succeeded in fixing the complex Write Text section.  We have two more sections to fix to be able to say that we've done all of the core functionalities of our website.  We're working on Private messages and Exhibitions right now.

As our work continues to progress very positively, we're now feeling a lot more confident that we'll able to move our website to the new server.  So here's how we envision what'll happen next.

At the moment, we're on target for the deadline of 31 Oct.  If it's going to be sooner, we will give you notice of the move date. 

The consequence of doing this move will be that PoetBay will be offline (inaccessible) while we :

- transfer all of our website's files
- configure server settings to fit our site's needs,
- and while our website address' new location propagates on the world wide web (this takes 24h-48h).

We unfortunately can't say with certainty how long we'll be offline.  But usually, this process takes about 2-3 days to complete, providing there aren't surprises relating to configurations of the webhost's new server equipment.  So, if all goes well on that front, 2-3 days.

My husband and I are doing our best to fix everything on the site before we move it to the new server.  However, as previously mentioned, with a team of just two for the magnitude of work involved, it's a lot to cover.  So we expect that once we come back online on the new server, there may be lingering minor issues that might pop up.  We don't want that, but realistically, it's possible.

At this stage, we hope we'll be able to lean on your patience a little while longer and also that you'll be willing as users of the site to participate in reporting any technical issues, if you come across any, so that we can fix them for the whole community. 

 

So to answer your questions on how you can help, this way would be great for us.  It's a bit rinky-dink from techs to ask this, we know, but in the circumstances, we think this is how we can all achieve keeping PB going.  Please let us know your thoughts about that.

Thank you all for your support.  Our community is truly the best!  :-)

We'll be back with more soon...

Isabelle 

 

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28 Sep 2019

 

Hi everyone,

 

As we suspected, the section for logged in PB account users brought on quite a long list of issues. The issues mainly pertain to the programming language and the query language that PB is written in. Like the server configurations, these languages have also been updated on a large scale.

 

As mentioned previously, this means that some of the ways to do things (functions) like they are on PB don't exist anymore. So we need to find the old functions in our code, then restructure, replace, but mostly now, rethink the logic & rewrite the code to work with the new ways.  It's a lot and it's long to do...

 

But our structure on how to move forward with the needed fixes is clearer now.  So it's looking up :-) 

 

Here's what we've managed to fix on PB this week :


Sign in
- Log into account (Check email+password are valid, Display message fail)

 
My Page | My Options

- 'Save settings' button
- Update account Email address (Check email format is valid, Display message fail/success, Save)
- Check boxes for options to Log into Inbox view or My Page view, Show Diary or not, Show Bookmarks or not, Show email or not
- Upload a self-portrait in .jpg format (Upload, Check valid format, Display message fail/success, Save, Delete)
- Set Country, year of birth and gender, or none
- Links (Update, Check valid URL format, Display message fail/success, Remove, Save)

 

My Page | Extras

- 'Save settings' button
- Set own page address (Check new address doesn't already exist, Display message fail/success, Save, Remove)
- Change color of poet profile page
- Change background color of 'Extras' page
- Enable/disable HTML editor check box


My Page | My Friends | Me as a friend | My friends' texts
- List poet's friends (Display last login date, Display picture, Remove)
- List the poet as a friend (Display picture, Remove)
- List poet's friends' texts (Display picture)


My Profile (menu)
- Display poet's profile page (List poet's texts, Pages, 'Fortune cookie', Shortcut address, Send message, List Bookmarks, List Exhibitions, List Diary, List links)


My Account
- List account creation date, number of logins, support member expiration date info

 

My Account | Change password

- Update password (Check old, Display message fail/success, Replace with new password)
- 'Save the new password' button


My Account | Remove yourself
- 'Remove yourself' button, (Check password is valid, Display message fail/success, Delete all except poet's comments given to others)


My Account | Block 
- 'Block' button (Check name, Display message fail/success, Set Block to name entered, List poet's Block list, Delete)

 

Unrelated to the account options (current bugs on PB)
- Displaying of non-latin characters on the home page

 

CURRENTLY WORKING ON:


- Finishing the testing of our changes in the code

- My Page | Write Text (*Major section of the site, the issues coming up here are turning out to be the most complex.  More analyses in progress.)

My Page | My Friends (Add, Send private message) | Me as a friend (Send private message)
- My Account | Change password (Send email notification of password change)

- Sign in  (Send email for Forgot password)

 

We'll be back with more soon...

 

Isabelle

 

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25 Sep 2019

 

Answer to your comments in the comment section below.

 

Isabelle

 

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21 Sep 2019 

 

Hi everyone, 

 

Here’s what’s been going on since the last update. 

 

We’ve fought through the changes to the configurations on the upgraded server environments (what PB will be upgraded to online) and now our development environment all works on that front. That was the first step to accomplish and we did it! :-)

  

Following this success, we proceeded to the next step of trying to make our website files work on this upgraded server system setup. Right from the start when we tried to view (execute) our home page, none of the code worked - all that the page displayed was a blank. In 2009, we could at least see the top part of the page... It didn’t bode well, but we carried on our analyses to figure out what caused it exactly. 

 

Aaand... we were able to pinpoint and correct the issues preventing the pages from displaying! :-) (A lot of modifying and some rewriting of the code and SQL queries). At the moment, we have managed to repair the viewable pages of our site for people who are not logged in. 

 

In the last couple days now, we’ve begun working on the parts of our website that are for people who are logged into their PB account. This section might throw different issues we haven’t encountered yet ‘cause there are many actions (functions) an account user can do on the site. So it remains to be discovered... 

 

But so far, things look a little more optimistic than they did a couple weeks ago. We hope our analyses/fixes continue in that line from here.  

 

We’ll be back with more soon...

 

Isabelle

 

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 17 Sep 2019 

 

Answer to your comments in the comment section below.

 

Isabelle 

 

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14 Sep 2019 

  

Hi everyone,

 

Ok, where to start... First, we apologize that we sort of disappeared on you in the last few days after dropping this bad news your way.  But, as hectic as our personal lives are, we've moved along some in our figuring out our options.

 

This is a long process as there are many facets of consideration to take into account and many setup steps to undertake before the real analysis/work can begin.  So, here's what's moved along since last update to this community discussion.

 

The small good news of our situation is that we obtained an extension of time before our hosting company goes ahead with their upgrades.  

 

The not-so-great, our webhost is actually cancelling our hosting monthly plan to move their systems to newer ones.  So we will need to move our website to a new server ourselves.  Initially, our webhost offered to do that for us, but then suddenly changed their minds on that offer.  Without explanations even though we asked for them to explain.  They refuse to answer.  Sooo...

 

We've wasted quite a few days trying to get answers from them.  It's left us feeling a little disheartened to be dealt with in this manner especially since we've given them business for 10 years.  We feel we don't have much of a choice to find a new hosting company after our set deadline when the cancellation will be going ahead.  

 

Dealing with searching for a new company, then doing the move and installations to make the website work on the new server are added tasks on top of the biggest task it will be to analyze the effects of the upgrades on the functionality of our website, let alone fix them if they're fixable. 

 

We're in a bad way, won't lie to you.  That being said, it's not to mean that we won't continue to try our very best to arrive at a successful outcome. 

 

We realize our words are probably not offering much reassurance right now, but we feel we need to be completely honest with you and let you know what our position looks like right now.  My husband and I have our lives, kids and health issues to take care of, and as volunteers on limited time, we feel the situation is a monumental pickle... and we're not sure we'll make it.  We'll keep trying, but we're just not sure.


Here's what's been going on in the background.

 

SUMMARY OF STEPS:

 

1-  Get clarifications from webhost company about their plans

2-  Communications with webhost (not very helpful in the end)

3-  In the meantime of doing 1 & 2, we began building a new development environment (upgraded system) with the latest versions so we can transfer all the website files and the database where we will be able to work on the code without affecting the online website that our members use.

4-  Came up with complications during initial install because of hardware and finding replacements.  Spent 2 days on sorting that part.

5-  Successfully installed the initial install on the new hardware.  Yesterday and today we tweaked our development environment with further installations of needed application tools for the complete functioning system we need to run our website.
6-  Today we've copied and transferred all of the website files and the database onto our development environment.  This is a long process because i) there are hundreds of files and ii) the system is managed by many different types of configurations, permissions, and so on (server environment stuff).  This step and all following ones become very technical from this point on.

  

NEXT STEPS


-  analyze the new development enviroment with all the website files included
-  analyze how the upgrades affect our website's functionality
-  providing the damage isn't too extensive, we'll have to recode the sections that are affected

-  during the recoding, we'll need members to test the website as we make changes to the code

 


Again, we're really sorry about all this uncertainty.  We'll keep informing you as we move along in these processes of our attempt to rescue PB.  For my part, I will do my best to not get too technical, but this phase is all technical stuff.  I'll try to keep it simple :-) 


We'll be back with more soon...


Isabelle 

 

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08 Sep 2019

 

Answer to your comments in the comment section below.

 

Isabelle

 

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07 Sep 2019

  

Hi everyone,

It's with a heavy heart that we must inform you PoetBay has once again reached a crossroad as experienced in 2009. 

In 2009, a great amount of volunteer work (labor of love) had to be put in to meet the demands of the latest Internet standards.  With a few tweaks along the way, PoetBay has surprisingly had a good run.

 

But here we are now in 2019, finding ourselves in a position where a major amount of work has to be done once more to meet the current Internet standards. 

We're open to any thoughts from the community about this situation...

Sincerely,

Isabelle & Anna

 





Diary by Editorial Team The PoetBay support member heart!
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Written on 2019-10-20 at 00:00

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Coo & Co The PoetBay support member heart!
Members of Coo & Co express renewed thousand thank-coos for all the work you have taken on to date. Please do not apologise for taking time to try to resolve personal problems. We wish you every success with the immigration process and we look forward to reading the next update, at your convenience of course :>) <3
2019-10-21


shells
Life gets in the way, but that's ok! Thank you for your ongoing hardwork.
2019-10-21


ken d williams The PoetBay support member heart!
Take your time, can but Think Out To You. Has when you can, we have total convergence in you. I WE know that you will complete the work when you can.
Ken D
2019-10-20


poetic pilgrim The PoetBay support member heart!
i've been away for a while, watching poetbay from a vantage point. i am now back...i like this place
2019-10-20


ken d williams The PoetBay support member heart!
A reboot solved the problem! :)
Ken D
2019-10-17


ken d williams The PoetBay support member heart!
Your doing are carrying out splendid work for us all, Isabella. Just one problem, not a bigey. When I send a work of mine no email address appears in my email part of my send too. Has I said not a big problem, I we all thank you for all you are doing for us, Isabella.
Ken D
2019-10-16


Coo & Co The PoetBay support member heart!
Members of Coo & Co promise to do everything we can to help in due course :>) <3
2019-10-14


Editorial Team The PoetBay support member heart!
Hi Ken, Coo & Co and Shells,

Thanks for your continued reassurances and most importantly bearing with us through this difficult process :-) Your letting us know that you'd have no problem reporting issues when we come back on the new server is very much appreciated. That will be so very helpful.

We'd like to specify (in case there's any doubt) that there's no requirement of technical knowledge needed in order to be able to report problems of that nature. All you need to do is tell us in detail what you were doing or trying to do (ex. what you clicked on), and then detail what happened when you did it (ex. got a blank page, got an error message, etc).

There's always of course no obligation to participate. We just want to make sure that everyone knows anyone can do it whether technically-knowledgeable or not - in case that might have been a concern for some.

Isabelle
2019-10-13


ken d williams The PoetBay support member heart!
You are doing very very well. Thanks again for all that you are doing for us and thank you for letting us know how your getting on.
Ken D
2019-10-13


ken d williams The PoetBay support member heart!
Great work, I WE greatly appresaite all that you are doing and keeping us informed. ( : - ))
Ken D
2019-10-09


Coo & Co The PoetBay support member heart!
Members of Coo & Co continue to send thousand thank-coos. We shall be happy to help once PoetBay has moved to its new server. In the meantime, we are sending a virtual choccie cake :>) <3
2019-10-08


shells
Many thanks for your unstinting work, much appreciated.
2019-10-08


ken d williams The PoetBay support member heart!
I - WE the community that make PB as it is. THAT IS ALL to the unstinting work that you are all doing to insure OUR poetbay is as it is is due to you. I - WE all thank you for what you have dun in the past and still working so had to insure our poetbay is THE VERY VERY BEST of writing sites on the Wide net. Anything I can do I will do to help.
Ken D (Williams)
2019-10-06


Coo & Co The PoetBay support member heart!
Yes, we agree with Friend Ken. A further thousand thank-coos for everything you have done and are doing now to keep the site up and running. Yay! :>) <3
2019-10-04


ken d williams The PoetBay support member heart!
I we greatly appresate what you are doing to keep our poetbay going, Isabelle, and keeping us informed.
Ken D
2019-09-29


Coo & Co The PoetBay support member heart!
Members of Coo & Co express renewed thousand thank-coos for the mini-update. We're very grateful for all the time and trouble you're taking with this; and we wish you progress that is happy and hairy :>) <3
2019-09-25


Editorial Team The PoetBay support member heart!
@Coo & Co :-) <3

@shells & @jim You're very welcome!

@josephus Oh you made me laugh here. But "Technology cretin" - of course not! If anything, I'm terrible at simplifying tech stuff, so there's that element to take into account ;-)

@Ken & @Lawrence Beck You're very welcome! We're trying our hardest to make it work.

Thank you all for the smiles you're bringing to our day with your kind messages.

Mini Update: We're happy to report that in the last few days of our analyses, things are shaping up for direction on the issues we have to fix now (and we still have hair on our heads ;-)). It's become a little bit more complex, but we're maintaining progress so far...


Isabelle
2019-09-25


Lawrence Beck The PoetBay support member heart!
Thank you both for your dedication and hard work.
2019-09-23


Coo & Co The PoetBay support member heart!
Woo-hoo, woo-hoo, / thousand thank-coos to you! / from everyone at Coo & Co! :>)
2019-09-22


ken d williams The PoetBay support member heart!
Well dune! I WE are SO HAPPY HAPPY. To have such has you Isabella & Anna, working so hard in keeping OUR poetbay going! You are our life line in insuring WE can express OUR selfs in words vi poetbay. WE ALL apprsate all that you are doing four US. HUGS ( : - ))
Ken D
2019-09-22


josephus The PoetBay support member heart!
Bravo Isabelle! I find in reading your update that I’m completely lost in the technicalities you are referencing. However I’m very pleased that you are finding solutions. As a complete technology cretin, I can only stand on the sidelines and watch in awe as you move forward. Again, Bravo Zulu !
2019-09-22


jim The PoetBay support member heart!
Thank you, thank you, thank you!
2019-09-22


shells
Thank you for Update 3, your painstaking, hardwork is paying off, here's hoping it continues.
2019-09-22


Coo & Co The PoetBay support member heart!
:>) <3
2019-09-18


Editorial Team The PoetBay support member heart!
Hi Ken, Coo & Co and Shells,

Thank you for your very kind words and encouragement - we appreciate it very much :-)

I've just realized that in my being focused on figuring out where we can take our website from here, I forgot to let you all know that as far as the help we would need, we must fully complete step 7 and the next one before we can even start considering the help part. Hence why right now we can't engage in figuring out these options yet. As soon as we know, we will for sure let you know. Hope for your understanding and patience.

Isabelle
2019-09-18


ken d williams The PoetBay support member heart!
Thank you both for keeping us informed. Neither of you need to apolgice. WE all know that you are doing your best to keep our poetbay going, So WE ALL thank you for all that you are doing and greatly appreciate all that you are doing.
Ken D
2019-09-18


shells
Thank you for Update 2, I cannot begin to understand all the technicalities involved, other than your extremely hard work, dedication and effort to move forward. Just know that myself and others are behind you 100% Take care.
2019-09-17


Coo & Co The PoetBay support member heart!
Members of Coo & Co second Ken's sentiments. We haven't logged in for a while because our FT has been overloaded. Please let us know if there's anything we can do to help. We're contactable via Facebook as well as here :>)
2019-09-15


ken d williams The PoetBay support member heart!
Dear Isabelle & Anna, I - WE all appreciate all that you are doing to keep our poetbay going. Thank you both for keeping us informed of what is going on.
poetbay is a uniting of force of all that is good in the greatness of humanity. Through writing in all the forms of expressing the kindness support in words.
Ken D
2019-09-15


ken d williams The PoetBay support member heart!
I WE all thank you all for all that you do and are doing for us all. poetbay is in part of the inner harts of our minds. With out poetbay, we would not be the writers we are. All due to those we have met on poetbay.
Ken D
2019-09-09


Editorial Team The PoetBay support member heart!
Hi Jim, Shells, Ken, Josephus, Elle & everyone else who responded,

Thanks for responding to this. We weren't sure where our members' hearts were at concerning PB.

Not wishing to alarm anyone but we are in a sticky spot on many fronts concerning the current situation. What is happening as an overview is that our hosting company are wishing to upgrade their systems to the latest versions of the programs that make PB work. If they do that, PB's code (the website) won't work anymore, as what happened in 2009.

So what it means is that we need to update our code, on a large scale (hundreds of files of code and a database). This sort of project needs a team of more than 2 people who can dedicate their time on a full-time basis. However, we have no means at all to pay for the extra hands we would require to do what PB has been needing for many years now. That has been our biggest obstacle in resolving the issue. It would be a very big project and we feel pretty embarrassed at the thought of asking for volunteers considering the time and the level of expertise required of any programmer that could join us. It doesn't feel reasonable to us...

We've been in communication with our hosting company for further details about their upgrade plans. Also hoping they'll perhaps understand our situation and allow us an extension of time before they go ahead with their upgrades. As soon as we know more from our hosting company, we'll have a better idea of what direction to take, if any is feasible in the circumstances. We hope with all our hearts we will be able to resolve this for you.

We are trying our very best to find solutions, like last time. If the community still wants us to keep PB going, we will try as hard as we did in 2009, hoping we can be successful again.

We'll keep you updated as and when we know more. We're really sorry about all this. We will have more info for you soon - we are actively in the process of figuring it out! First thing we need is our hosting company's reply to our requests for information about their upgrade plans. We're in waiting.

Thanks for bearing with us during this difficult time. Please keep sharing your thoughts with us and we'll also keep the conversation going on this post so that the whole community can be part of what's going on. We'll do our best to reply within 48hrs (to account for the difficulty of time zone differences between Anna & us). However, if it's not possible, be assured we'll get back to you as soon as we can.

Sincerely,

Isabelle
2019-09-09


Elle The PoetBay support member heart!
If I can help I will, although time is limited here for me - if I could make a suggestion, could you devise a way that for people like me who live in out of the way places - being neither european or american can actually pay the subscription, - the Channel Islands does not support your current pay and as I am a dinosaur and refuse to have a credit card. I would love to help if I can in any way as this site means a lot to me and I have made many friends who have supported me through my ill health

Elle x
2019-09-08


josephus The PoetBay support member heart!
Concerned and ready to assist where possible.
2019-09-08


ken d williams The PoetBay support member heart!
Our poetbay is unique. Anything that we has members can do to keep our poetbay going just let us know please.
Ken (D) Williams
2019-09-08


shells
I echo Jims post, please help us all to understand what is required.
2019-09-08


jim The PoetBay support member heart!
Could you explain what sort of work needs to be done, what issues you're facing, and what sort of help you need.

jim
2019-09-07