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[29 Aug] - About today's service interruption

Written 2020-08-29

 

Hi everyone,

 

You probably noticed that PoetBay was inaccessible for a while today.  We're not aware of the full details of this technical issue (it didn't happen on our end), but it had something to do with DNS records not getting resolved (ie our website address wasn't being recognized on the www as though it didn't exist anymore, so it could not be loaded).

 

Our webhost's own website could not be accessed, and all of their clients' websites.  We're waiting on them to respond to explain what happened exactly, but we're not holding our breath on it, must admit.  It's most rare for service providers to share their internal tech issues with their clients.

 

Sorry for that, it was totally out of our hands.

 

Isabelle



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