14 March 2026

Hi everyone,

Simply to let you know that we figured out the issue and the automatic update of accounts after payment is now back in function as it should.  So your account should update as soon as your payment has gone through now.

Hope you are all well... be back in a bit

Isabelle 

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12 March 2026

Hi everyone,

This is just to notify you that we're currently experiencing an issue as concerns the automatic updating of the heart on accounts once a payment is received.

If you do pay for a Supporter account (heart) and receive a notification of payment from PayPal, and your account isn't updated, your payment isn't the issue, it's the automatic process of updating your account that hasn't gone through.  So please, do not send a second payment as this will not resolve the issue and you'll have paid twice.

If your account doesn't update after payment, please contact us, and I will do the update of your account manually.

Sorry for this bug!  We're looking into it to resolve it as soon as possible.

Hope you are all well... be back in a bit

Isabelle